FAQ
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Lead Time.
All jewelry listings will have a lead time of 5 to 7 business days. Please allow 2 additional business days for engraved pieces.
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Materials & Care.
All jewelry is cast in solid gold or sterling silver in New York City. Diamonds are ethically and locally sourced.
To clean your jewelry, use a solution of warm water and detergent-free soap with a soft-bristled brush. All jewelry comes with a complimentary polishing cloth. When not worn, store your pieces in soft cloth bags or the original box to help prevent scratches.
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Shipping.
All orders ship within 48 hours of lead time via Fedex. On average, you can expect to receive your order 10-15 business days after ordering. All shipments are insured and require signature.
BuzzNSitng is not responsible for stolen, or incorrect address deliveries.
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Returns & Exchanges.
Items may not be returned for refund. Exchanges are accepted up to 15 business days after receipt of order. Exchanges can be made for equal value or gift card balance.
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Repairs.
All jewelry is applicable for maintenance and repair at any time following purchase. Please email theekillabee@gmail.com with subject Repair, including description of issue and photo. Items cannot be resized but can be exchanged for equal or higher value items.
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Custom Orders.
Custom ordering information can be found on Customs Page.